Phoenix Business Systems Newsletter - October 2004
 
Accpac Distributor
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Hello and welcome to the Phoenix Business Systems October 2004 Newsletter. Please scroll down the page to view each topic in this newsletter.  Alternatively click on the heading of interest on the menu below.

ACCPAC 5.3 is coming!!! ACCPAC International today has unveiled the next release of the award winning ACCPAC solution. In the coming weeks Phoenix Business Systems your ACCPAC premier partner will contact you to discuss Whats New in 5.3 and your upgrade options to this new platform.

Following great success and benefit from our training sessions, we are expanding our range of courses, please tell us which modules you would like to see more of.

   
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Book in to upgrade your ACCPAC 4.2 or 5.0 system before 29th of October 2004 and receive a complimentary Crystal Reports training voucher!!!
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  1. If you accessed the Invoice Entry screen through pressing the New Button within the Batch List icon, then the batch would be created for you automatically.
  2. Avoid clearing the history and posting journals as this will affect the ability to drill-down to original documents.
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These Service Packs have been released to address issues for the following modules:
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Phoenix Business Systems is offering the following training courses during October and November:

Course Date Duration Cost per Person (ex-GST)
New features of ACCPAC 5.3 Tue, 26 Oct 1/2 day FULL
Demo of the NEW Purchasing Approval module for ACCPAC Thu, 28 Oct 1/2 day FULL
ACCPAC Accounts Receivables Tue, 9 Nov 1/2 day $495
Financial Reporter for ACCPAC Wed, 17 Nov 2 hrs $495
Crystal Reports for ACCPAC Tue-Wed, 23-24 Nov 2 days $1100
ACCPAC Order Entry Tue, 30 Nov 1/2 day $495

Please email psg@pbs.net.au to register your interest in any of these training courses or tell us which other modules are of interest to you.

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Microsoft Windows XP Service Pack 2 and ACCPAC Applications

Q. Will Microsoft Windows XP SP2 'break' ACCPAC Advantage Series?

A. NO. The increased security levels that are common to an XP SP2 installation do not cause problems for typical installations of Advantage Series (client/server or web deployments). Unusual installations, however, such as using Windows XP as a server, or a complex network connection environment may require you to configure the software firewall that SP2 invokes by default, or make other client specific adjustments.

Q. Does Phoenix Business Systems Technical Support officially support these installations?

A. YES. Our technical support teams are prepared to support you with this Service Pack (including the related ACCPAC Options(tm) Products).

Q. What about the rest of the end-to-end solutions such as ACCPAC CRM, WMS, HR, ePOS, etc?

A. At this point, we are not aware of any known issues relating to XP Service Pack 2 and problems that it may cause with these end-to-end applications. Our testing of every possible product and environment combination, however, is not yet complete. We recommend that if you choose to install SP2 you do so with diligence and take time to understand the specific changes that this update introduces into Windows XP environments (particularly relating to network connectivity). Just because we aren't seeing any problems in our labs doesn't mean that it isn't possible to create a situation where a firewall port may need to be opened to allow bi-directional traffic to flow between applications (ours or others).

Q. So, in Phoenix Business Systems's opinion should I install this update?

A. YES. The risks associated with not keeping computers up-to-date with all current service packs and security updates are significant and growing. For that reason, we recommend the installation of XP SP2 wherever practical. Generally speaking, most of the incremental security implemented as part of SP2 can also be disabled after the fact if required. For example, the firewall can be manually disabled, or 'holes' can be opened, and the pop-up blocker can be selectively disabled as well.

Important Notice: Not ALL applications are compatible with Windows XP at this time. Microsoft reports that some of its own products, including SQL Server 2000, Microsoft CRM, and a few others are not currently compatible with SP2.

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Allan Hobbs has joined our Professional Services Group. Allan comes to Phoenix Business Systems with over 20 years of experience as an ERP consultant and has implemented and supported systems in a variety of different industries. Allan is based in our Sydney office.  Please feel free to call him anytime on 0421 646 310.
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Phoenix Business Systems has three convenient offices in Australia. Sydney, Brisbane & Melbourne.

Call Sydney: 02 9411 7800
Call Melbourne: 03 9869 7125
Call Brisbane: 07 3246 5409

Helpdesk: 1800 88 00 69

Visit our website at: www.pbs.net.au or email us anytime

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